Our homes are open for visiting! Please come in – we’ve missed you!
In order to make sure that your visit runs as smoothly as possible, please read the following information:
Where possible, visitors should make arrangements with the home in advance of the visit.
Under normal circumstances, no testing is required before visiting the home.
Visitors are asked NOT to visit if they are feeling unwell, even if they are fully vaccinated and testing negative on LFTs.
Colleagues and visitors to our homes no longer need to routinely wear a face mask.
Therefore, we will not routinely wear a mask:
When supporting/providing any direct personal care - this includes medication and during mealtimes
When supporting or leading communal activities or social activities, including faith-based activities
In any communal area of the home
As a visitor (including health professionals) for any activity
When on a break together
When working at our desk, alone or in groups, including reception
In our kitchens and laundry environments
However there remain circumstances where it is recommended that colleagues and visitors to our homes wear masks to help minimise the risk. These include:
If the resident being cared for is known or suspected to have COVID-19.
Giving personal care to a person with suspected or confirmed COVID-19
General cleaning duties in the room where a person with suspected or confirmed COVID-19 is isolating
For tasks other than those listed above, when within two meters of a person with confirmed or suspected COVID-19
If the colleague is contact of someone in their household who has had a positive test result for COVID-19
If the care setting is in an outbreak
If, on entering a resident’s room, the resident asks us to wear a mask
If supporting a resident in a communal bathroom the resident asks us to wear a mask
We will also seek to support the personal preferences of care workers and visitors to wear a mask in scenarios over and above those recommended.